How to Get the Best SiriusXM Customer Service

2023/1/13 22:38:19 read: 14
There"s no doubt that SiriusXM has a number of features and benefits, but customers often complain of poor customer service. While it"s true that there"s no such thing as perfect customer service, many customers have reported receiving subpar customer care in the form of long wait times, unresponsive customer representatives and an overall lack of interest. Luckily, there are ways to get the best customer service possible.

First and foremost, make sure you"re getting the most bang for your buck by comparing Sirius XM to its rivals. This can include comparing it to other providers such as Dish Network and DirectTV. It"s also a good idea to find out if you"re eligible for a free trial period. If you"re not, you may want to consider paying your dues.

Next, you"ll need to find out which one of the company"s branded offerings is right for you. Many of the company"s perks are exclusive to certain types of subscribers. For example, if you"re interested in signing up for their premium service, you may want to consider signing up for the Guardian (tm) program. The program will link you to a Customer Care agent who can help troubleshoot your account and initiate remote commands on your behalf.

Finally, you"ll need to determine what type of device you"ll need to use to enjoy your new subscription. The company has devices for desktops, laptops, tablets, smartphones and more, but not all of them are compatible with every other service. However, if you do need to upgrade, you"ll be pleased to learn that Sirius XM will refund your money for the rest of the month. Plus, you can keep using your old radio, assuming it can still transmit a signal. You"ll have to re-login to enjoy your new SiriusXM device though.

Lastly, you"ll need to pick up the phone and call the phone number on your Sirius XM device to get the best customer service available. Although there"s no such thing as a perfect company, it"s always a good idea to call in the event of a service outage or device mishap.